Paying in cash or credit cards will be a thing of the past as BIBD is going fully digital across its services in the coming months.
The Islamic bank yesterday launched NEXGEN, its new digital banking initiative that seek to enhance customers banking experience in the mobile age.
BIBD said it is is adopting breakthrough innovations such as artificial intelligence, augmented reality, data analytics and customer insights to create a futuristic banking concept that is mobile-led and customer centric.
The first wave of enhancements under this new initiative includes the opening of BIBD’s first digital branch at The Mall Gadong. Customers can get instant account openings, registration for BIBD NEXGEN Mobile and other banking services in a fully digitised, unmanned showroom.
The first of its kind in Brunei, the branch showcases cutting-edge tech such as virtual reality, interactive screens and a concierge robot named Arif.
The BIBD Mobile app also got a big “NEXGEN” upgrade, with new features like biometric and facial log in, instant remittance services to countries across Asia and Europe and direct push messaging. In addition, the app’s eCredit feature now enables customers purchase gift cards electronically from Google Play, iTunes, Amazon and more.
For the next wave of enhancements, BIBD is looking into making cashless transactions more seamless for retailers and small businesses using QR codes, biometric and facial authentication systems.
Through this new initiative, the local bank aims to become a pioneer in the digital banking space in Brunei and mobilise the digital and cashless economy.
BIBD said it is looking to capture the growing digital economy. The bank has seen exponential growth in this space, having recorded over 12 million mobile transactions annually.
The NEXGEN initiative is also aimed at providing financial inclusion for the unbanked and the underserved segments.
Inaugurating the launch of BIBD’s digital initiative at Rizqun International Hotel yesterday was the bank’s chairman Yang Berhormat Dato Seri Paduka Dr Awang Hj Mohd Amin Liew Abdullah.
“BIBD’s commitment towards creating a sustainable financial ecosystem, in line with AMBD’s Financial Sector Blueprint (2016-2025), is reinforced by BIBD NEXGEN. This signals that both Brunei and BIBD are prepared for the digital revolution and transformation into a more advanced digital economy,” said the chairman.
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Alhamdulillah. The launch of our new initiative in taking the Brunei banking industry on to the latest financial technology platform was successfully officiated by Yang Berhormat Dato Seri Paduka Dr Awang Haji Mohd Amin Liew Abdullah, Minister of Finance II, who is also the Chairman of BIBD. . What is BIBD NEXGEN? For that we would like to invite you to our Gadong Branch and experience it in person. You can also find further information on our website. Link is on our IG profile. . #BIBDNEXGEN #bibdbrunei #brunei #fintech #infinityofpossibilities